All codes
Q312
Q312 – Q312
OHIP Critical Care Code · Schedule of Benefits
When to Use
- Use Q312 when providing a telephone consultation to a patient regarding their clinical management when the call exceeds 10 minutes.
- Use this code for physician-to-physician telephone consultations where you are providing expert advice to a colleague regarding a patient's care plan.
Common Pitfalls
- Billing Q312 for calls lasting less than 10 minutes, which are considered non-billable administrative time.
- Attempting to bill Q312 in conjunction with a physical office visit (A007) for the same patient on the same day, as this is considered double-billing for the same encounter.
- Failing to document the start and end times of the telephone call, which is a mandatory requirement for audit compliance.
Billing Tips
- Ensure the total duration of the call is clearly recorded in the patient's chart to justify the billing of Q312 over shorter, non-billable interactions.
Provider Fee$20.00
Effective: April 1, 2026
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